Refunds
Deposit payments are fully-refundable up to 24hours from the time they were purchased, referred to as a standard ‘cooling off period’. Thereafter, a deposit then pays the equivalent value of reserving a specific time/date for your appointment, the cost of supplies required for the treatment and ensuring no one else can book that allocated appointment time – and are therefore non-refundable after the initial 24hours.
When paying the full amount up-front, the entire value is fully-refundable within 24hours of your payment, known as the ‘cooling off period’. Thereafter, the value is only part-refundable due to there being a cancellation fee equivalent to the cost of a standard deposit to cover the value of reserving the allocated time/date and all of the supplies etc required to carry out that treatment – but the remainder of the total amount will be refunded.
Returns (If you are unhappy with your treatment)
In the unlikely event that you are unhappy with your completed eyebrow treatment, an unbiased third-party intermediary will assess the treatment provided. Should they deem the work to be sub-standard (and not just a subjective opinion of the customer) then actions will be taken by BrowKind to rectify the issue at no cost to you.